The Monster team will be attending and celebrating the wedding of a valued colleague this Saturday. Please take note of the clinic closure and we will see you all back on Monday, 8th of January, 2024!
Closed for Small Renovation. 14 and 15 October 2022
Dear patrons of Monster Pet Vet, we will be closed for 2 days on 14 (Friday) and 15 (Saturday) October 2022 for a small renovation to our premise. There will be no business or any veterinary service activity aside from the renovations on the two days. We are sorry for the inconvenience and cannot wait to serve you again on our next opening day.
Lunar New Year Opening Hours
Dear clients,
Please note that we will be closed from the 29th of January (Saturday) till the 3rd of February (Friday) for the Lunar New Year.
Operations will resume on the 4th of February (Friday).
Thank you and have a Happy New Year!!!
Are your pets at risk of COVID-19?
Hello everyone,
With the uprise in COVID-19 cases in the community, we are sure everyone has wondered if their pets are at risk of the disease and what they should do if a suspected infection occurs.
While there have been some cases of animals contracting COVID-19 outside of Singapore, owners should not over-worry as the case numbers are rather isolated.
Owners should aim to maintain a good set of personal hygiene measures (eg. washing of hands before and after handling their pets/ pet accessories, etc). If pet owners are suspected/ confirmed to test positive for COVID-19, they should isolate themselves from their family members and their pets.
Please do note that if your household comprises of a suspected/ positive COVID-19 case and your pet urgently needs to seek veterinary attention, do arrange for a 3rd party (individuals not staying in the same house) pick-up and drop-off of your pet to our clinic. Please also give us a call beforehand to allow our staff members to prepare for your arrival. Your co-operation in doing so will allow us to work with the safety measures in place and our clinic can be open to serve the community better through this period.
For more information, please visit https://www.channelnewsasia.com/singapore/covid19-pets-animals-risk-vaccine-zoo-2199361.
Thank you and have a good day!
Drop-Off for Consultations
Dear clients,
Due to the uprise in the number of Covid cases in the community, we have decided to have all consultations be done via drop-offs at our main door. Our staff will take your pet in to be seen by the vet and clients are to wait outside the clinic. All social distancing measures are still to be practised and all clients must still sign in and out with the SafeEntry QR code (listed on our main door) and adhere to temperature taking measurements.
Please arrive on-time for your appointments so as to prevent overcrowding and we seek your understanding and patience for any inconvenience that may occur.
Thank you and stay safe!
Upgrading and Maintenance Works
Dear clients,
There will be some maintenance works along the void deck of Block 6 between 30/06/2021- 02/07/2021. There might be a diversion of traffic to our backdoor (opposite the coffeeshop) if the need arises. Please follow the signs if so.
We apologise in advance for any inconvenience, loud noises and dirt that may result from the construction works. Thank you for your understanding!
A Day to Remember - 22 June 2021
Love, Monster Pet Vet team
Tightening of safe management measures
Dear Clients,
With the recent update in regulations, please take note that we will only allow ONE client in per appointment. We also have a limited capacity in our waiting area so please do not bring along friends and family members unnecessarily.
Please do:
- stay within the yellow boxes at all times and keep a safe distance of 1m away from other clients and staff.
- keep your face masks on at all times
- inform us if you/ your family have fallen ill recently
- inform us if you/ your family have travelled overseas within the past month
- call to make an appointment before showing up at our door so that we can better plan our schedule and prevent overcrowding
We thank you all for your kind understanding and patience throughout this period. Have a great day!
Price Adjustment Notice
Dear esteemed customers,
Due to the continued upward trend of inflation by suppliers, operational costs and new regulations, there will be an implementation of general price adjustment on our products and services. This adjustment will be effective from 05 May 2021, 12:00am.
We always strive to offer no compromise but a better service to you. We value your business with us and greatly appreciate your loyalty and trust in Monster Pet Vet. These adjustments are necessary for Monster Pet Vet to continue to be a viable veterinary clinic to this amazing community.
We sincerely thank you for your understanding on the adjustments and we hope to continue to care for your loving pets.
Thank you for your business
Management of Monster Pet Vet
Chinese New Year Hours
Dear clients,
Our clinic will be closed for the Lunar New Year period, from Thursday 11/1/21 and shall resume operations on Monday 15/2/2021.
Happy Chinese Moo Year to you all!
RHDV Rabbit Vaccine now AVAILABLE - October 2020
GOOD NEWS EVERYONE! THE RABBIT VACCINES FOR RHDV HAVE ARRIVED AT OUR CLINIC!
The FILAVAC Vaccine is effective against both RHDV1 and 2 strains. It has been indicated for use for rabbits from 10 weeks of age and the onset of immunity will be 1 week from the vaccination date.
We are now taking in appointments to see rabbits for the vaccinations.
Please give us a call at 6327 9148 if you would like to book your bunny in with us or if you have more questions! Thank you and hope to see you soon!
CREDIT CARD PAYMENT NOT AVAILABLE (WIRECARD)
Dear clients,
In light of the recent Wirecard incident, we are not able to process any forms of Credit Cards as there is currently no alternative terminals available for Credit Card method of payment.
Therefore, please understand that we, for the time being, only accept Bank Transfer, PayNow/PayLah, NETS or Cash until a new terminal service provider is found.
We are deeply sorry for the inconvenience caused and we aim to resume back the service as swiftly as possible.
Thank you for your understanding.
Monster Pet Vet
RHDV - September 2020
Dear clients,
With regards to the recent detection of Rabbit Haemorrhagic Disease in Singapore, Monster Pet Vet is in contact with the relevant government agencies and we are working to import the
vaccines as soon as possible.
Until we get the vaccines in, our clinic has implemented the following measures to prevent any further outbreaks.
● Staff members are following a strict protocol of not handling different bunny patients at
the same time. We are also doing thorough disinfection cleanings after every bunny.
This is to prevent cross contamination between patients.
● Bunny patients at our clinic are being housed in alternate cages to maximise space in
between them to prevent any close contact.
● Bunny waste matters and leftover food materials are being disposed off properly with
minimal exposure to the environment.
Monster Pet Vet would like to advise our clients to remain vigilant and practice good personal
hygiene after contact with any bunnies around them.
Please ensure that you wash your hands with soap after interacting with your bunnies and
please upkeep good husbandry practices.
Please also keep away from exposure to other bunnies and to the outdoors. Do not engage in
bunny parties or playdates and try to keep all bunnies indoors, away from soil and insects (can be carriers of the disease).
If you notice that your bunny has fallen ill, please keep them isolated and have them seen by a vet immediately. However, if they are healthy and happy, please hold off on all elective
veterinary and grooming appointments until they have been vaccinated.
For more information, please visit
https://www.nparks.gov.sg/news/2020/9/detection-of-rabbit-haemorrhagic-disease or call us at 6327 9148.
Thank you for your understanding during this period of time.
August 2020 Notice for Consults
Dear clients,
Starting from the month of August 2020, Monster Pet Vet will be allowing ONE Client Per Household to enter the clinic for your consultation appointments. Clients are only allowed into the consult rooms when the vet is seeing your pet(s). Whilst running lab tests /diagnostics /preparing medications, we also will require clients to wait patiently outside our clinic. This is to limit interaction time to only essential services or tasks.
All clients are highly advised to come along individually for their appointments because this allows us to practice safe social distancing measures as part of the government’s safety requirement. During your visit, you must sign in and out with the SafeEntry QR code (listed on our main door) and adhere to temperature taking by our staff prior to your entry (Should your temperature not fall within the "all-clear" range, you will not be granted entry into the premises). Face masks will have to be worn at all times in the consult rooms /outside the clinic, and all clients are to advised to stand in the designated yellow box on the floor, if possible remain 1 meter apart from the our staff.
If you are feeling unwell, please let us know and we will have you wait outside whilst we attend to your pet's needs.
Please be patient with us as we are still carrying out a split team arrangement. Kindly give us a call to make an appointment before coming down to the clinic so that we can better advise and prepare for your arrival.
Thank you and have a good day
Monster Pet Vet Team
Update on Monster Pet Vet's Circuit Breaker Guidelines
Dear clients, as the government is being stricter with the social-distancing guidelines, please note on the following;
We are not accepting any walk-ins
Over the counter sales that are not pre-arranged, will be reviewed and turned down if deemed unnecessary
Each consultation will only allow a maximum of 1 person.
All persons will be required to wait outside the clinic and only allowed inside the clinic when called upon by the nurses.
When in the clinic, clients are to please follow to our guidelines on where to wait (only to stand/ sit in yellow boxes marked). Please do not crowd around the waiting area and please follow clinic staff's instructions so as to carry out effective social distancing policies. All clients are also expected to fill in a travel history declaration form and have their temperature taken.
We would like to seek your kind understanding in your compliance to the above items as the continuity of our operations as an essential service highly depends on your co-operation as we have been notified by the authorities to strictly follow the guidelines or stop work order will be given.
We would like to take this opportunity to remind all clients that the clinic staff reserves all rights to defer away all clients who do not comply with the rules put in place. Any verbal or physical abuse will not be tolerated.
Please call us at 6327 9148 if you have any queries.
Thank you and let us all work together during this crucial period.
Circuit Breaker on Monster Pet Vet
Following the implementation of Circuit Breaker in Singapore, we are required to make several changes to the appointments and operations of the clinic.
The changes are as per follows:
1) Monster Pet Vet will not be open on ALL SUNDAYS starting on 12 April 2020 until further notice
2) Thursday’s business hours will be changed from 08:00 - 15:00 to 08:00 - 19:30
3) No more than 2 Owners per patient for a consult
4) Clients are required to keep a safe distance of at least 2 meters (Except for partners)
5) Clients are required to take their temperature and declare their travel history upon their visit to the clinic.
Below are two types of services which Monster Pet Vet can still see
1) Emergency
(Significant risk to public health, animal life and animal welfare if not seen immediately within hours or on the same day. In normal times, these are cases that will be seen out of hours or fitted in on the same day.)
Examples:
Severe pain • Seizures • Collapse or prolonged weakness (including paralysis and paresis) • Hypothermia • Anaphylactic shock • Sudden altered mentation • Breathing difficulty • Choking or signs of airway obstruction • Persistent coughing leading to respiratory distress • Major trauma injury e.g. fracture, major open wound, bite wound, burn wound • Significant bleeding • Signs of Disseminated Intravascular Coagulation (DIC) • Repeated retching • Suspected ingestion of foreign bodies • Suspected gastric dilatation-volvulus and abdominal distension • Uterine or rectal prolapse • Repeated straining but unable to urinate or defecate • Dystocia • Suspected toxin/venom exposure e.g. Snakebite, insect bite, ingestion of toxic substances, smoke inhalation • Signs of heat stroke • Ocular emergencies e.g. prolapse of the eye • Suspected/confirmed zoonotic and/or notifiable diseases (e.g. Leptospirosis, Rabies, Leishmaniasis)
2) Non-Elective
(Likely to develop significant compromises on animal health & welfare and become life- threatening if treatment is deferred beyond current period of restriction)
Examples:
Vomiting or diarrhoea associated with systemic signs • Painful or severe skin conditions - severe pyoderma, bleeding skin lesions • Aural haematoma • Vaginal discharge • Red-tinged urine • Repeated straining to urinate but producing urine • Deteriorating chronic conditions e.g. renal diseases, endocrine diseases, cardiac diseases • Glaucoma • Eye infections • Dental diseases which prevent or impinges on food and water consumption
Small Mammals • Inappetence of 12 hours or more • Reduced faecal output
Our current Bunny Awareness Month promos will also be discontinued till further notice.
Please be patient and understanding with our staff members as we are all trying to make things work to get through this period.
Thank you and stay safe.
COVID-19 Social Distancing
Dear clients,
In light of the advancing COVID-19 situation, our clinic will be implementing some measures to help keep everyone as safe as possible.
TEMPERATURE TAKING:
Our front staff will be taking temperatures of everyone who visits our clinic from 24/03 (Tuesday) onwards. Clients with higher than normal temperatures will be asked to postpone their appointments and to go see a doctor/ stay home and rest.
SOCIAL DISTANCING:
We will maximum only hold up to 4 clients in our waiting area. Clients are urged to keep a 1m distance between each other and not bring along any unnecessary family members/ friends for their appointment. If we have an excess of clients waiting, we will have to direct some of you to wait outside.
MINIMISING WALK-IN APPOINTMENTS:
We will only be accepting walk-in appointments of great urgency and we ask for you to call prior to coming in. Our staff will assess each caseload individually over the phone and for non-emergency cases, we will strive to help you all over the phone.
If you have recently visited another country/ been in touch with family and friends who have been overseas, we ask that you call us to change your appointment and to stay home and self-quarantine for 2 weeks. Clients who are ill will also not be allowed into the clinic.
We ask that everyone be patient with us during this critical period as our staff are also trying to work around higher call volumes and increased caseload.
Lastly, we would like to reiterate that the strain of Coronavirus in animals are NOT the same as the one infecting humans. There is no evidence that our pets can become ill with COVID-19 or spread it to humans/ other animals so please do not let false rumours shake you.
Practise good personal hygiene, be responsible, stay calm and be positive. We thank you for your co-operation!
GENERAL PRICE ADJUSTMENTS FROM JANUARY 2020
Monster Pet Vet is committed in striving to bring you quality service. With a change in our Management and unavoidable inflation rates, there will be a revision in our charging system and prices. We seek your understanding and greatly appreciate your kind support for all these years.
Time to Travel the World!
Dr I will be on sabbatical from Jan-May 2020!
She will be interning at a rabbit specialist clinic and a exotic pet and pocket pet specialist clinic in Australia where she hopes to learn new skills and techniques from the top vets in their specialties to ensure our patients of Monster Pet Vet continue to get the best options for their furry ones. She will also be travelling the world and ticking off places on her bucket list during that time with her husband =)
But rest assured, Dr V, Dr Joey and Dr Athena will be around to tend to your little monsters.
RANITIDINE/ZANTAC NOW AVAILABLE AGAIN!
Good News Fur-Parents!
We have managed to source an alternative brand for the oral gut protectant ranitidine! It is used for gut motility and gastric in our little buns and guinea pigs.
8 different brands of ranitidine such as Zantac were recalled by HSA for having an unsafe amount of an impurity. This impurity was found to cause cancer in humans after taking a daily dosage for 20years.
We are glad to have found a safe drug replacement for our furry friends who may require them. Do give us a call if you have any questions.
Your Team,
Monster Pet Vet
