Following the implementation of Circuit Breaker in Singapore, we are required to make several changes to the appointments and operations of the clinic.
The changes are as per follows:
1) Monster Pet Vet will not be open on ALL SUNDAYS starting on 12 April 2020 until further notice
2) Thursday’s business hours will be changed from 08:00 - 15:00 to 08:00 - 19:30
3) No more than 2 Owners per patient for a consult
4) Clients are required to keep a safe distance of at least 2 meters (Except for partners)
5) Clients are required to take their temperature and declare their travel history upon their visit to the clinic.
Below are two types of services which Monster Pet Vet can still see
1) Emergency
(Significant risk to public health, animal life and animal welfare if not seen immediately within hours or on the same day. In normal times, these are cases that will be seen out of hours or fitted in on the same day.)
Examples:
Severe pain • Seizures • Collapse or prolonged weakness (including paralysis and paresis) • Hypothermia • Anaphylactic shock • Sudden altered mentation • Breathing difficulty • Choking or signs of airway obstruction • Persistent coughing leading to respiratory distress • Major trauma injury e.g. fracture, major open wound, bite wound, burn wound • Significant bleeding • Signs of Disseminated Intravascular Coagulation (DIC) • Repeated retching • Suspected ingestion of foreign bodies • Suspected gastric dilatation-volvulus and abdominal distension • Uterine or rectal prolapse • Repeated straining but unable to urinate or defecate • Dystocia • Suspected toxin/venom exposure e.g. Snakebite, insect bite, ingestion of toxic substances, smoke inhalation • Signs of heat stroke • Ocular emergencies e.g. prolapse of the eye • Suspected/confirmed zoonotic and/or notifiable diseases (e.g. Leptospirosis, Rabies, Leishmaniasis)
2) Non-Elective
(Likely to develop significant compromises on animal health & welfare and become life- threatening if treatment is deferred beyond current period of restriction)
Examples:
Vomiting or diarrhoea associated with systemic signs • Painful or severe skin conditions - severe pyoderma, bleeding skin lesions • Aural haematoma • Vaginal discharge • Red-tinged urine • Repeated straining to urinate but producing urine • Deteriorating chronic conditions e.g. renal diseases, endocrine diseases, cardiac diseases • Glaucoma • Eye infections • Dental diseases which prevent or impinges on food and water consumption
Small Mammals • Inappetence of 12 hours or more • Reduced faecal output
Our current Bunny Awareness Month promos will also be discontinued till further notice.
Please be patient and understanding with our staff members as we are all trying to make things work to get through this period.
Thank you and stay safe.
